* Select a Service Plan :
Choose Price and Service...
$490 Laptop Drive - Regular Service
$690 Laptop Drive - Emergency Service
$690 Desktop Drive less than 200 GB, Regular Service
$990 Desktop Drive less than 200 GB, Emergency Service
$890 Desktop Drive 200 GB and bigger, Regular Service
$1290 Desktop Drive 200 GB and bigger, Emergency Service
NO Price and Service are chosen now - evaluation needed
* Return Shipping Address
Include the receiver's name & telephone, if different
Select Drive... Desktop Hard Drive
Laptop Hard Drive
MicroDrive
External drive
External Mobile/Portable
Memory stick / flash
RAID External
RAID Internal
Other/not sure
Brand... Fujitsu
Hitachi
Maxtor
IBM
Quantum
Samsung
Seagate
Toshiba
Western Digital
Other/not sure
Model:
Size:
GB
Other info you want to tell us, as:
More about OS, formats, partitions
Events leading up to the drive failure
What recovery attempts have been made?
Has the drive been opened?
Does the drive have the original parts?
Identify a Major Failure... - Clicking or noisy sound
- Not spinning
- Not powering on at all
- Drive Failed after Power Surge
- Failed in BIOS or CMOS
- Unable to access the drive
- Corrupted or deleted files
- Unable to boot computer
- Freezing or locking up the computer
- Accidental reformatting
- Accidental Deletion of Data
- Lost files and folders
Other: use Text Box to type in
Operating System... - Windows Vista
- Windows XP
- Windows 2K ( 2000/2003 )
- Windows 95/98/ME
- MAC OS ( on Apple computer )
- Linux
- Unix
- Drive has multiple OS
Other OS : use Text Box to type in
Partitions to recover... - Drive has a single partiton
- Recover ALL partitions
- Other: use Text Box to type in
* Data to recover and deliver
Recover All Data and examine important
Only the important files are required
By default, we recover all recoverable data on disk. To check the integrity of the most important files, give us some hints, i.e. names and locations of important files, folders, etc.
List in priority of importance data to recover:
*Check here if your drive has been tampered:
Not tampered (never opened, all labels are intact, original parts)
Tampered ($200 fee will be applied)